I need to write a plan detailing how I intend to run my delivery business for the next few years. How I plan to grow, improve service, and manage my drivers and delivery fleet. I do not know what category this would fall under as a business plan; would it be under operations? I am looking for a template that I could follow so I can make this as professional as possible.



Go to http://sba.gov/smallbusinessplanner/plan/writeabusinessplan/index.html or http://www.score.org/template_gallery.html for instructions on how to write a business plan and sample business plans.
Your plan fall under transportation & suply chain management. I would advise u to study the plan of fedex or dlh u will know what u have to prepare.
Here is a detailed list of needed ingredients
http://www.sba.gov/content/templates-writing-business-plan